Shipping Policy

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Free Shipping

We offer FREE Shipping available for orders of $100 or more shipped to non-PO box addresses in the contiguous US 48 states.

How do I estimate shipping charges?

Proceed to checkout and complete the Shipping address information to preview shipping rates.

Where do you ship?

We ship to the USA and worldwide where supported by DHL Paperless Trade. To inquire about international shipping send us an email at support@violetcrownchess.com.

What shipping options do you offer?

We offer delivery from economy to overnight. Delivery dates for all ranges appear after you Add to Cart and supply a shipping address in Checkout.


When will my order ship?

Orders for IN STOCK items are shipped the same day if placed by 5PM central, except for weekends, national holidays and other exceptions. When your order is processed and fulfilled, the tracking number is immediately emailed to you.

Products that are have a status of AVAILABLE may require an extra 1 to 2 days for the 3rd party warehouse to process and provide the tracking number.


If a product is BACKORDERED or available for PREORDER there may be an approximate date available shown on the product page. Otherwise, you will be provided with an approximate expected date soon after your order is reviewed. If your order includes both IN STOCK and BACKORDERED products, you can request the available items to ship right away, and the rest of the order will ship when it is available; otherwise, we will ship the order when complete.

Is my order insured?

Yes, we automatically include insurance on all orders. In the unfortunate event of a damaged or lost package, we are able to help resolve it with minimal hassle.

When is my signature required?

In most cases we will not specifically require a signature, unless high value, more than $1500. Some carriers may sometimes impose a signature required if the delivery area warrants it.